Contact Us

Contact Us

Office Location & Hours:

Toll Free: (855) 813-8521

Local: (916) 486-8178

Fax: 916-484-9320

1485 River Park Drive, Suite 100
Sacramento, CA 95815

Get Directions

Mon - Fri
-
Sat - Sun
Closed

  • Customer Service Department

    Any account servicing  related questions can be answered by this department. 


    Ph: (916) 486-8178   /   Fx: (916) 484-9320

    eMail: customerservice@eliteacceptance.com 


    Hours: Mon-Fri, 8:00 AM - 5:00 PM, excluding major holidays

  • Insurance Department

    Any auto insurance policy related questions can be answered by this department. 


    Ph: (916) 486-8178   /   Fx: (916) 484-9320

    eMail: insurance@eliteacceptance.com 


    Hours: Mon-Fri, 8:00 AM - 5:00 PM, excluding major holidays

  • Collections & Asset Recovery Department

    Any questions relating to our policies and procedures for recovering loan deficiency balances can be answered by this department. 


    Nancy Ryan

    Ph: (916) 779-1881 / Fx: (916) 779-1871

    eMail: nancyr@eliteacceptance.com 


    Sabrina Montero

    Ph: (916) 779-2952 / Fx: (916) 779-2953

    eMail: sabrinam@eliteacceptance.com 


    Hours: Mon-Fri, 8:00 AM - 5:00 PM, excluding major holidays

  • Corporate and Administrative Services

    Phone: (855) 813-8521


    Hours: Mon-Fri, 8:00 AM - 5:00 PM, excluding major holidays

  • Credit Department

    Ph: (916) 779-2909   /   Fx: (916) 779-2910

    eMail: credit@eliteacceptance.com


    Applications may be submitted via Dealertrack, RouteOne, or the Elite Dealer Portal

  • Funding Department

    Ph: (916) 779-2911   /   Fx: (916) 779-2912

    eMail: funding@eliteacceptance.com 


    Hours: Mon-Fri, 8:00 AM - 5:00 PM

  • Lienholder / DMV Address

    ELITE ACPT CORP

    2500 Auburn Blvd

    Sacramento, CA 9582

    ELT ID: AKJ

  • Contract / Overnight Address

    1485 River Park Drive, Suite 100

    Sacramento, CA 95815

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